Pricing model

Software, services, and infrastructure are priced separately.

Snapdone is easier to evaluate when the commercial structure is clear.

Commercial structure

The pricing model separates product, labor, and consumption.

$800 one-time software cost

Software

Snapdone software is priced as a one-time software cost plus a small monthly fee per person.

$5-$200 / user / month range

Services

Managed services range from light advisory support to full-service support depending on user count, risk, workflow complexity, and operational load.

Scoped separately

Infrastructure

Microsoft licensing, Azure usage, security tools, backup, storage, networking, hardware, and redundancy are scoped based on actual needs.

Service menu

Service tiers should reflect support expectations, not hidden infrastructure cost.

$5 / user / month starting point

Essentials

Light advisory support, Microsoft 365 hygiene review, basic documentation, and periodic planning.

$25-$50 / user / month

Productivity Support

User support, Word and Outlook help, account setup, device onboarding, printer cleanup, and workflow tuning.

$75-$125 / user / month

Secure Operations

Identity hardening, endpoint protection, patching, email defense, backup review, vendor coordination, and reporting.

$150-$200 / user / month

Full-Service Management

Helpdesk, monitoring, lifecycle planning, automation support, security operations assistance, and on-site coordination when needed.

Pricing philosophy

Clear categories make planning easier.

This structure avoids blending software, support labor, and infrastructure into one vague monthly number. Buyers can see what is product, what is service labor, what is Microsoft or Azure consumption, and what requires separate scoping.

That makes growth options easier to evaluate and keeps the support tier tied to the actual service expectation.

Next step

Scope the software, service, and infrastructure pieces separately.

A useful estimate starts with user count, current Microsoft environment, support load, document workflow needs, and any healthcare or infrastructure requirements.

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