$5 / user / month starting point
Essentials
Light advisory support, Microsoft 365 hygiene review, documentation, and periodic planning.
Managed services
Microsoft-centered support for organizations that need more than basic IT.
Snapdone supports businesses that want cleaner operations, stronger Microsoft 365 hygiene, and a more structured approach to users, identity, devices, security, vendors, and workflow.
Service model
Responsive support, practical standards, and cleaner day-to-day operations.
Some organizations do not need a giant outsourced IT stack. They need responsive help, practical standards, stronger Microsoft 365 hygiene, clearer documentation, and someone who can clean up the real causes of daily frustration.
Because Snapdone comes from a workflow and document background, the service model is not limited to fixing machines. It also addresses the systems people actually work in: Word, Outlook, Microsoft 365, identity, shared data, printers, onboarding, device consistency, and the operational layer between users and software.
Managed service options
A clean service menu from light advisory work to full-service management.
$25-$50 / user / month
Productivity Support
User support, Word and Outlook help, account setup, device onboarding, printer cleanup, and workflow tuning.
$75-$125 / user / month
Secure Operations
Identity hardening, endpoint protection, patching, email defense, backup review, vendor coordination, and operational reporting.
$150-$200 / user / month
Full-Service Management
Helpdesk, monitoring, lifecycle planning, automation support, security operations assistance, and on-site coordination when needed.
Typical service areas
Support for the Microsoft, device, and workflow problems that interrupt daily work.
Microsoft 365 support
Entra ID and identity cleanup
Outlook and Word support
New user onboarding
Workstation setup and refresh
Printer and scan workflow cleanup
Security baseline improvement
Vendor coordination
Azure planning
Document workflow improvement
Custom Word add-ins
Intake and form workflow support
Infrastructure pricing
Service fees do not hide infrastructure costs.
Microsoft licensing, Azure usage, backup, security tools, networking, storage, hardware, phone systems, cameras, access control, and clinical devices are scoped separately from service labor.
That separation keeps pricing defensible: the monthly service tier reflects support expectations, while infrastructure reflects the actual environment.
Review Pricing ModelNext step
Start with users, systems, support load, and recurring friction.
A managed services review should identify the current Microsoft environment, user count, support expectations, security concerns, vendor dependencies, and workflow problems.